Thursday, September 18, 2014

All about Gender Smart Retailer Workshop, why is it required & how it can help you?

After successful pilot(s) (repeat orders at Automobile & luxury retailers) at leading Indian companies/ MNC, 17 years of intensive experience, study & research about gender science; as to how women-men think, interpret each other's communication, give it a meaning & take decisions; we are delighted to offer our flagship workshop to corporate & individual. 

Why this workshop?
  • Marketing department in almost all companies do immense research in all aspects of conceptualization of product/service;
  • design campaign/communication
  • pilot testing & fine tuning
  • ultimately final launch. 
  • However the desired results are sometimes not there, Why?
  • How women shop & men buy? Do we understand this?
  • Are you struggling to generate walk ins?
  • Are you concerned about low conversion rate of buyers, walk-ins, tele-queries?
  • Why sales person are not able to convince?
  • Why their is attrition in sales team, especially high performing women?
We are there to help you, in this blended learning workshop, exclusively targeted at front-line sales person, supervisor, store manager & HR professionals, participants will learn
  1. How to sell yourself, gender appealing way
  2. How to create ownership of your product & services after you have appealed them
  3. How to demonstrate & explain product/services differently to women & men, so as to get favourable response
  4. How to understand differences in behaviour, address concerns & resolve dissatisfaction, which is natural & normal
  5. How to get repeat orders by delighting dissatisfied customer
  6. How to increase refer-ability, carve a niche of yourself by building your credentials & enhancing trust factor
  7. How to be happier in your personal & professional relations by being gender smart
  8. How women & men can work together in day to day transactions, so as to co-create happiness & prosperity
  9. How at workplace women & men can appreciate each other strengths & get inspired
  10. Going beyond & enriching yourself ..................
Special note, grateful acknowledgement to Guru Granth Sahib, Holy Bhagvat Gita, Holy Koran, Holy Bible, all religious scriptures, pioneers Michael Gurian, Dr. John Gray, Barbara Annis, Allan & Barbara Pease, after all, there is a reason, as to why, God has created 2 gender; by learning to appreciate & leverage, penultimate natural wonder of gender diversity; we will strengthen our-self & make this planet a happier place.... Prabhjot Singh Sood

Wednesday, September 17, 2014

Gender Smart Car Selling training at General Motors: Certification images gallery

Gender Smart Car Selling training at General Motors
Three days, exhaustive training for General Motors: Extensive role plays, simulations & finally certification






Direct Hire VS Train & Hire, you decide?


...... Kind Acknowledgement to , Prof. K.D.S. Bedi, Director, CHITKARA UNIVERSITY

Sunday, September 14, 2014

D) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days

D) Fourth Blog:
Exhaustive induction program delivered over 60 days:  Gender smart boys & girls ready to face the world & improve conversion ratio of walk-ins at retail stores. Management trainees at Shoppers Stop, Metro Cash & Carry, Decathlon & other leading retailers . 

Methodology: Blended learning (ILT+Research/Case Studies+Experiential Learning)


1) The topic was introduced in fun way via inbound experiential learning games & Videos from Google's You Tube, we are grateful to Google & authors who uploaded the relevant content.


2) Participants were given names of authors to research on this subject & guidelines about what to do & observe at retail outlets. They were encouraged to visit as many retail outlets as possible near their home


3) Initially it was general research about how women/men buy/shop, psychology of buying


4) Later on we scanned Shoppers stop, Metro cash & carry websites & relevant newspaper advertisements. 


5) Initially- for Week 1&2, products/range were allocated to students as per their interest; thereafter, it was mandatory for students to do role play & research for all products.


........... this is how Gender Smart Sales Professional is born !!





C) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days

c) Third Blog: Exhaustive induction program delivered over 60 days:  Gender smart boys & girls ready to face the world & improve conversion ratio of walk-ins at retail stores. Management trainees at Shoppers Stop, Metro Cash & Carry, Decathlon & other leading retailers .


A) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days








B) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days

B) Second  Blog: Exhaustive induction program delivered over 60 days:  Gender smart boys & girls ready to face the world & improve conversion ratio of walk-ins at retail stores. Management trainees at Shoppers Stop. 

A) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days







A) Gender Smart Sales Professional: Exhaustive induction program delivered over 60 days

Exhaustive induction program delivered over 60 days:  Gender smart boys & girls ready to face the world & improve conversion ratio of walk-ins at retail stores. Management trainees at Shoppers Stop, Metro Cash & Carry, Decathlon & other leading retailers . 

Methodology: Blended learning (ILT+Research/Case Studies+Experiential Learning)


1) The topic was introduced in fun way via inbound experiential learning games & Videos from Google's You Tube, we are grateful to Google & authors who uploaded the relevant content.


2) Participants were given names of authors to research on this subject & guidelines about what to do & observe at retail outlets. They were encouraged to visit as many retail outlets as possible near their home


3) Initially it was general research about how women/men buy/shop, psychology of buying


4) Later on we scanned Shoppers stop, Metro cash & carry websites & relevant newspaper advertisements. 


5) Initially- for Week 1&2, products/range were allocated to students as per their interest; thereafter, it was mandatory for students to do role play & research for all products.


........... this is how Gender Smart Sales Professional is born !!









Experiential Learning: Gender smart boys & girls ready to face the world

Gender smart boys & girls ready to face the world & improve conversion ratio of walk-ins at retail stores. Management trainees at Shoppers Stop. Students of Chitkara University's School of Sales and Marketing.



Saturday, September 13, 2014

HODs Feedback to Eagles Learning, Experiential Learning at NCR

HODs Feedback to Eagles Learning; Prabhjot & Harmeet. Inbound Experiential Learning Program conducted at leading Indian MNC FMCG company at Noida. We addressed team building and importance of Gender Inclusion in decision making.

HODs are sensitised & inspired about importance of;

  1. Appropriate interpersonal skills to improve team work
  2. Appreciate strength of gender differences & practise gender inclusion



The Shortest and Most Effective Train The Trainers Program: Cone of Learning

Dear All, Good Morning, Greetings for the day !!

I believe I am a student first and a trainer much later. To constantly evolve and reinvent myself is what keeps me going. 

I am really glad to share the following quote with my worthy colleagues which is the gist of every successful training.

I hear I forget
I see I remember
I do I understand

No matter how much we lecture and speak in the class, the students will only retain 10% of what we say. The best way to make an impact is make it an experiential learning experience for the students. 

Also, I am glad to share the wisdom of a leading educationist  Dr. Edgar Dale with his Cone of learning approach.

Here is a scientific proof of the cone of learning graph that will substantiate the aforementioned quote..


..... Kind acknowledgement to Rajesh Chandran, Manager Corporate Affairs, Chitkara School of Sales & Marketing, Chandigarh

Saturday, September 6, 2014

Experiential Learning by Prabhjot & Harmeet: Team Building & Appreciating Gender Diversity

Experiential Learning by Prabhjot & Harmeet: for junior, middle & top management at Indian FMCG MNC

  1. Team trust Building
  2. Appreciating Gender Diversity
  3. Encouraging innovation
  4. Planning














Thursday, September 4, 2014

Being a Co-founder of Eagles Learning, our CSR initiatives

Being a Co-founder of Eagles Learning & our CSR initiatives, It was my pleasure & honour to represent Chitkara School of Sales & Marketing & be a part of esteemed Guest Faculty at Chitkara University Campus.

The students enthusiastically participated in all the activities, QBD-question based discussions & assignments. I am amazed by their learning.

The topic was all about Customer Relationship Management.
Students were given practical overview & use of CRM in retail, Telecom & Automobile Industry.

This will also help students to take informed decision about career options in automobile & retail industry, we wish all the best to budding professionals.

Kindly find attached photos & videos about what all they have learned.

Video1: https://www.youtube.com/watch?v=-6ZZhb0RCAY
Video2: https://www.youtube.com/watch?v=AJuWI2fb_mQ
Video3: https://www.youtube.com/watch?v=5a8UeM3w3fM
Video4: https://www.youtube.com/watch?v=mVnt4ODVHxI